MyPetHealth (“we”, “us”) is built to help you keep one private, organised record of your pet’s health.
We collect the minimum data needed to run the app and we never sell it.
What we store
Your email and display name (only if you create an account — sign-up or social sign-in).
Pet records you enter: name, species, breed, birth date, photo, microchip ID, insurance, allergies, weight history, vaccines, medications, vet visit notes, symptoms, feeding schedules, daily care entries, reminders, goals and training progress, and photo memories.
Medical documents you upload for a pet (for example vaccine cards, prescriptions or lab results), stored as private files.
Emergency contacts you add (vet, after-hours clinic).
Your conversations with MyPet Assistant, if you use it (see below).
Your App Store or Google Play purchase receipt, which our payment provider RevenueCat uses to verify your subscription.
App usage events and device identifiers used for analytics (see Analytics).
Where it’s stored
Your data lives in Google Firebase (Firestore, Auth and Cloud Storage) in the United States and Europe.
Access is restricted to your account and to the people you invite to your household (see Sharing). No other user can read your pet records.
MyPet Assistant (AI)
The assistant is optional. Before your first question we ask for your consent and show exactly what will be sent.
What is sent: your question, your pet’s basics (name, species, breed, age, weight, allergies) and the record types you choose. Documents are listed by title only — the files are never read. You can choose to send your pet’s basics only.
Not sent: your email or contact details, emergency contacts, document files or your other pets.
Your request goes through our server (hosted by Vercel) to Anthropic (Claude), which generates the answer. Under Anthropic’s commercial terms this content is not used to train their models, and Anthropic deletes it within 30 days (longer only where it must keep it, for example if a request violates its usage policy).
We keep your conversations until you delete them. Deleting your account deletes them too.
The assistant is not a veterinarian and does not diagnose or prescribe. In an emergency, contact a vet.
Analytics
We use AppsFlyer to measure installs, app usage and subscription events (for example paywall views and purchases).
On iOS, this data is used to track you across other companies’ apps and websites only if you allow it in the App Tracking Transparency prompt.
Notifications
All reminders are scheduled on your device, using local notifications.
Training tips and product updates are off unless you turn them on, and you can turn them off at any time in Settings → Notifications.
Sharing
We do not sell your data. We share it only with:
Google Firebase — to store it on your behalf.
Vercel — hosts our server, which handles MyPet Assistant requests, plan limits and subscription updates.
Anthropic — only if you use MyPet Assistant, to generate answers (see above).
RevenueCat + App Store / Google Play — to validate your subscription purchases.
AppsFlyer — for analytics (see above).
People in your household — when you invite someone, they can see the pets you share, including their records and documents, and depending on the role you give them, update them. You can remove a member at any time.
People you explicitly share with (e.g. a PDF report you email to your vet).
Your rights
Export — Settings → Download my data. Gives you a copy of your account and pet data.
Delete — Settings → Delete account. Permanently erases your account, pet records, documents and MyPet Assistant conversations.
If you live in the EU, UK, or California you have these rights by law (GDPR / CCPA). They apply to you globally too — we don’t gate features by region.
Children
MyPetHealth is for users aged 13 and over. We do not knowingly collect data from children under 13.